Asked specifically if TalkTalk would afford more bandwidth to YouTube than the BBC’s iPlayer if Google was prepared to pay, the company’s executive director of strategy and regulation, Andrew Heaney, argued it would be « perfectly normal business practice to discriminate between them« .
« After 18 months, my daughter comes and knocks on my door and says ‘I can’t get on Facebook any more’ [because the ISP had given preferential access to a rival]. »
« Is that acceptable? »
TalkTalk’s Heaney argued that the entire concept of net neutrality had long since evaporated, with varying degrees of traffic management now commonplace among all the leading ISPs.[…]
http://www.pcpro.co.uk/news/broadband/361501/talktalk-bt-wed-put-iplayer-in-the-slow-lane